Klocwork Support

Accessing Support

Klocwork Support account-holders can create and view their support requests 24x7, participate in forums, access technical notes and download software. If you have an existing support account, log into Klocwork Developer Network to access all that Support goodness. Klocwork 10 is available from the Klocwork Developer Network Download pages for customers with active licenses.

Support Resources

• View Klocwork product documentation
• Participate in user forums
• Access software, service releases and patches here (support login required)
• Create and manage support tickets (support login required)
• Dive into eLearning resources at Klocwork University

Support Policy Overview

For Klocwork Insight and Cahoots we provide telephone, on-line and email support on technical issues during business days.
Online services include our ticketing system, forums, documentation archives, release installer and patch downloads and file-transfer services.

Cahoots Support

Support for stand-alone Cahoots is provided through the forums

Support Tickets

Create new tickets and interact with current ones being looked after by Klocwork Support

Solutions

Having an issue with one of our products? Take a look here to see if there's a solution available for it

Email Support

Issue with one of our products? Email Klocwork support

Phone Support

Klocwork provides phone support during regular business hours. Call us if you require support with our products